Betting Rules

1. General betting requirements

Nine Casino provides betting services subject to applicable laws, regulatory requirements and the rules published on the website. The available products, markets, games and features may change from time to time. Additional rules may apply to a particular sport, event, market, game, promotion or payment method. Where a specific rule conflicts with a general rule, the specific rule will normally apply to that product or activity.

You must be legally permitted to gamble in your location and must meet any minimum age requirement that applies. You are responsible for checking whether online gambling is lawful for you before using the website. Nine Casino may restrict or refuse access where required by law, regulation, responsible gambling procedures or internal controls.

• You must provide accurate, current and complete information when registering and when using your account.
• You must keep your login details confidential and must not allow another person to use your account.
• You may only hold and use an account in your own name unless an authorised arrangement states otherwise.
• You must not place bets on behalf of another person or permit another person to control your betting activity.
• You must not use the website for unlawful activity, fraud, money laundering, cheating, collusion or any other improper purpose.
• You must follow all instructions, notices and product rules shown on the website before placing a bet.

Account verification may be required before an account can be used fully, a bet can be accepted, funds can be paid out or an account can be closed. Verification information must be genuine and may need to be updated when circumstances change. If requested information is not supplied within a reasonable period, access to the account or related transactions may be delayed, limited or suspended.

2. Placing and accepting bets

A bet is submitted when you confirm the selections, stake and any other details shown on the betting interface. A bet is not necessarily accepted simply because it has been submitted or appears temporarily in your account. Acceptance occurs only when the bet has been recorded by the relevant system and a confirmation is provided, where applicable.

You should check every detail before confirming a bet. This includes the event or game, selections, market, odds or price, stake, potential return and any special conditions. Once accepted, a bet generally cannot be changed or cancelled unless the applicable product rules, website functionality or applicable law allow it.

1. Select the relevant event, game or market.
2. Review the available price, stake and displayed terms.
3. Confirm that the information is correct and that sufficient cleared funds are available.
4. Submit the bet using the available confirmation function.
5. Retain the confirmation or transaction reference shown for your records.

Nine Casino may reject, cancel or void a bet where this is permitted by the applicable rules. Examples may include a technical error, an obvious pricing or display error, duplicate submission, insufficient funds, suspected fraud, a breach of these rules, an event being unavailable or a bet being accepted after the relevant outcome was known. If a bet is cancelled or voided, the treatment of the stake will follow the relevant product rules.

You are responsible for reviewing your account activity and promptly raising any apparent error. A system message, account balance or transaction record should not be treated as conclusive where there is a clear technical or processing issue. Nine Casino may investigate and correct an error, including an incorrect settlement, subject to applicable law and the relevant rules.

3. Results, settlement and payments

Bets are settled using the official result or source specified in the relevant product rules. Where an event is postponed, abandoned, interrupted, rescheduled or changed, the applicable rules will determine whether bets remain valid, are carried forward or are voided. Different rules may apply to different sports, markets, games and bet types, so you should read the information displayed before placing a bet.

A result may be updated if the original result was published in error or later changed by the recognised authority. Where settlement has been affected by an error, Nine Casino may adjust the account balance or transaction record in accordance with the applicable rules. You should not withdraw or otherwise use funds that have been credited to your account in error.

The amount available for betting or withdrawal is based on the account balance after taking into account accepted bets, unsettled transactions, reversals, fees where applicable, adjustments and any restrictions shown on the website. Payment requests may be subject to identity checks, payment-method verification, fraud controls and responsible gambling procedures. A payment can only be made using a permitted method and, where required, to a destination connected with the verified account holder.

• Do not use a payment method that belongs to another person without prior authorisation where authorisation is required.
• Notify Nine Casino if a payment method is lost, cancelled, compromised or no longer belongs to you.
• Check that payment details are correct before confirming a deposit or withdrawal request.
• Keep records of deposits, withdrawals, bets and account messages until the relevant matter has been completed.
• Report an unfamiliar transaction or suspected unauthorised access as soon as possible.

Nine Casino may delay, refuse or limit a transaction where required to complete verification, meet legal obligations, manage risk, investigate suspected misconduct or protect customers and the website. Any applicable transaction conditions, processing information or limits will be displayed through the website or provided during the relevant request.

4. Fair use, disputes and responsible gambling

The website must be used fairly and for its intended purpose. You must not interfere with the website, attempt to bypass security measures, use automated tools without permission, exploit a software fault or coordinate with others to obtain an improper advantage. Any suspected misuse may be reviewed, and action may include cancelling activity, restricting access, suspending an account or taking other steps allowed by law and the applicable terms.

If you believe a bet has been accepted, recorded or settled incorrectly, contact Nine Casino through the support channel made available on the website. Provide your account information, transaction or bet reference, the date and time of the activity, and a clear description of the issue. Do not include unnecessary sensitive information. Nine Casino may request further information to investigate the matter.

Complaints are reviewed using the relevant account records, system information and published rules. You should allow reasonable time for an investigation and keep any confirmation messages or screenshots that help explain the issue. If a complaint cannot be resolved through the available support process, further options may be explained in the website’s Terms and Conditions or other applicable customer information.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set a budget before you begin and take regular breaks. Do not gamble while under the influence of alcohol or other substances, and do not chase losses by increasing your stakes or continuing for longer than planned.

• Set personal spending and time limits where those tools are available.
• Review your account activity regularly and pay attention to changes in your gambling habits.
• Use a break, deposit restriction, account restriction or self-exclusion option if gambling is no longer enjoyable or controlled.
• Seek support from an appropriate gambling-help service if you are concerned about your gambling or someone else’s gambling.
• Contact Nine Casino through the support options shown on the website if you need information about available responsible gambling controls.

These rules are intended to provide general guidance and do not replace the full Terms and Conditions or product-specific rules. Before betting, read the rules displayed for the relevant activity and make sure you understand how bets are accepted, settled and paid. Nine Casino may update these Betting Rules when its services, legal obligations or operating requirements change. The current version published on the website applies from the date it is made available.